Shipping Methods

We use U.S. Postal Service (USPS) Priority Mail with delivery confirmation.  For large orders (generally 10 pounds or more), we may use United Parcel Service (UPS) on a case-by-case basis.  UPS includes tracking services. If you wish to insure your package, let us know at  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .  We will provide you with the final shipping/handling cost plus insurance.

Once your order has been shipped you will be notified via email.

Shipping Times

We typically ship out orders within 48 to 72 hours of payment. We ship daily as needed (except Sundays).  Please bear with us as we occasionally experience minor delays due to medical issues.  However, we keep buyers informed when that happens.

 Return Policy

We are truly committed to customer satisfaction.  Uncut and unaltered lapidary items may be accepted for return within 14 days.  Jewelry may be accepted for return within 14 days as long as piece(s) are in the same exact condition as when originally shipped.  Refund is limited to purchase price. We do not refund shipping and handling. Buyer is responsible for return shipping costs. Please email us within 7 days to obtain a return authorization.   Please provide a reason for the return to help us serve you better.